Skip Nav
Road Safety
This Road Safety Campaign Was a Long Time Coming
Thailand
Thailand's Halloween-Themed Cafe Is a Nightmare Come True For Wannabe Witches
Cars
Don't Buy a New Car Without Reading This First
Electronics Ban
Yet Another Country Is Considering Extra Checks on Flights From Muslim Countries

Etihad Turns Around Flight for Elderly Couple

Etihad Turned Around a Flight So a Couple Could See Their Dying Grandson

Etihad Airlines may not officially be the best in the world (that honor goes to Emirates), but their latest gesture truly goes above and beyond airline protocol.

An Etihad flight was about to depart for Australia from Manchester Airport when, just as they were about to switch off their phones, an elderly couple saw a missed call from their son-in-law. According to Becky Stephenson, the couple's travel agent, "they were taxiing on the runway when they got the text message saying their grandson was in intensive care and they needed to get there."

The couple told a flight attendant about what had happened, the flight attendant told the captain, and the captain turned the plane around and headed back to the boarding gate.

While the plane was getting back to the gate, airport staff arranged to quickly get the couple's luggage and escort them quickly through the terminal. According to Travel Weekly, the couple's car was even driven from the parking lot and taken to arrivals so they could drive off as soon as they exited the terminal.

The flight went on to Australia via Abu Dhabi after the incident, and the grandparents made it to the hospital to see their grandson one last time.

Unfortunately, the boy died a day later, but Stephenson attests that in 25 years in the travel industry, she's never seen such service. "It was such a sad thing that happened to my clients, but it was lovely that Etihad was able to help in the way they did," she said.

Though Etihad's good deed occurred in 2016, it's still a good reminder of how one simple gesture can be so moving.

Image Source: Wikipedia
Join The Conversation
New Zealand Considers Extra Checks on Muslim Country Flights
Nicole Kidman Stars in Etihad's Virtual Reality Commercial
Why You Should Never Buy a Second Hand Car Child Seat
Greek-Style Lamb Kleftico Recipe From Spinneys
What To Do With Visitors in Dubai
Nataly and Murad Osmann: #FollowMeTo Couple Dubai Interview
Bebe Rexha in Dubai Interview
Emirates Wins Big at Business Traveller Awards
Beef Chorizo Croquette with a Honey Mayo Dip Recipe
Careem Launches Road Safety Campaign in Dubai

POPSUGAR, the #1 independent media and technology company for women. Where more than 75 million women go for original, inspirational content that feeds their passions and interests.

Latest Career & Money
All the Latest From Ryan Reynolds