I was pretty happy with the entire experience — and then we received our KLM Delft Blue Houses. Given for free in business class, each house is a fun collectible and full of gin! With it, you get a guide to see where your house is in the Netherlands, and to make sure you don't collect the same one again. The story behind the gin dates back to the early days of flying, where airlines were prohibited to give customers extravagant gifts. To work around this, KLM would hand out these houses to people and put gin inside — something no one else would assume just by looking at it. KLM adds a new house each year to mark another year of the company's existence. It currently has 96 houses!
Flying KLM business class on the 787 Dreamliner is truly an unforgettable experience. It's something I would do again — if I had to go on business and my company paid for it. The meals, TV, and fully lie-in seat make the price worth it for anyone who has to get up and head into a meeting after arriving. If anything, the entire experience made me think of a KLM as a friendly airline that truly wants to create loyal customers.